SpecMate Studios LLC · iPhone App
Ticker Quest Support
Contact us
For app issues, feedback, and feature requests, email us directly. We read every message.
support@specmatestudios.comTroubleshooting
Restart the app
Swipe the app closed from the iOS app switcher and reopen it. This resolves most temporary display or performance issues.
Update iOS and the app
Make sure you are running the latest version of iOS and the latest version of Ticker Quest from the App Store. Many issues are fixed in updates.
Local save data
All game progress — player names, choices, achievements, and save files — is stored locally on your device. It is never uploaded to SpecMate Studios LLC or any third party. Deleting the app permanently removes all local save data.
Reset Current Game
The Reset Current Game option in Settings permanently deletes your active run and cannot be undone. Historical badges and completed playthrough records stored in the separate player archive remain on your device.
Reporting a bug
When emailing a bug report, please include:
- Device model (e.g. iPhone 15 Pro)
- iOS version (Settings → General → About)
- Ticker Quest app version (Settings → About in-app)
- Steps to reproduce the issue
- Screenshots or screen recordings where helpful
Ticker Quest is an iPhone app by SpecMate Studios LLC. All game data is stored locally on your device. The app does not collect personal data, use advertising or analytics SDKs, or connect to real financial accounts.